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Business Profile

Online Retailer

WFM Brands

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Complaints

This profile includes complaints for WFM Brands's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

WFM Brands has 2 locations, listed below.

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    • WFM Brands

      303 S Broadway Ste 200 PMB 373 Denver, CO 80209-1559

    • WFM Brands

      PO Box 152212 Tampa, FL 33684-2212

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:01/06/2023

      Type:Sales and Advertising Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On 11/12/22 i received notification of a charge to my credit card in the amount of $99.74 from get-wfmbrands.com. Not only had I never heard of this company, I had never received any products from them nor ordered anything from them, and I certainly didnt authorize the charge. I filed a dispute with my credit card company, got the # changed, and emailed the company explaining that I had not authorized the charge and had never receive so much as an email from them, let alone $100 worth of any product or service. One month later, on 12/12/22 I once again got a notification that get-wfmbrands attempted to charge my card $99.74. Of course it declined because the card number was different. I emailed them again, explaining that the charge was not authorized, asking for any proof that I had ever purchased anything from them, and demanding that they stop attempting to charge my card. I never received a reply, however they once again, on 12/16/22 tried (and failed) to charge my card! I still have not received any contact from them, nor any product or service-they didnt even email me about the first declined charge. I tried calling customer service but was on hold for a long time and no one ever picked up, I eventually hung up. I informed them that I would be filing a complaint. I have yet to hear anything from them.

      Customer Answer

      Date: 01/06/2023

      I don't have any more information about this business. The only address I was able to find for them was the one I provided in my initial complaint, which is the only one I could locate online: 303 *********************************************************, ***

      Their website is get-wfmbrands.com, that's also what is listed on the attempted charges on my credit card transaction list. 

      before I started receiving these unauthorized attempted charges from them I had never heard of them, have never purchased anything from them, etc.

    WFM Brands is NOT a BBB Accredited Business.

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