Complaints
This profile includes complaints for A-1 Chipseal Co.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Complaints Summary
- 1 complaint in the last 3 years.
- 0 complaints closed in the last 12 months.
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Initial Complaint
Date:08/31/2022
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
A1 chipseal was contracted to pave our residential parking area. They towed everyone's car. They claimed the notices for towing were up for at least 72 hours but we dont remember seeing them that long. I went to ask the site supervisor where the vehicles had been towed. The site supervisor was rude, raised his voice at me, and was entirely dismissive. I dont even know where the cars were towed because he didnt know for sure. Many of our residents are angry at the fact that our parking lot is already regularly full and difficult to navigate, and A1 chipseal parked their construction equipment in our lot overnight, taking up all remaining free spaces in the lot and making it impossible for us to park properly leading to us ultimately getting towed and putting additional costs on a financially struggling community. We would have been much more understanding if the supervisor wasn't a jerk.
Business Response
Date: 09/12/2022
A-1 Chipseal Co./*********************** have not done any work at The Conifers at Spring Creek. We bid the project in 2020 and were not awarded the work. I confirmed with my southern branch manager that we have not done any work at this location.
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