Complaints

This profile includes complaints for Wolfersberger, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Wolfersberger, LLC

  8354 E Northfield Blvd Unit 3700 Bldg G Denver, CO 80238-3135

  
• 

  Wolfersberger, LLC

  PO Box 8 Henderson, CO 80640-0008

  

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:05/22/2025

  Type:Order Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Issuing a violation notice based solely on a neighbors complaint, without providing any evidence of the violation.The violation continues unresolved, with no assistance provided.

  

  Business Response

  Date: 05/23/2025

  This resident lives in a covenant-controlled community and the property maintenance covenants are enforced by the ***********************************. The property maintenance rules and enforcement policies are established by the 5-member board of **************************** and the Board is elected by the residents of the neighborhood. The District's website is ******************** and the Board's annual meeting calendar is posted on the District's website. The meetings are held monthly, are open to the public and there is a portion of every board meeting dedicated to allowing residents time to address the Board with concerns. In addition, residents can contact the District manager and Board at anytime via email (which email is posted on the "contact" page of the District's website). Finally, rules, regulations and enforcement policies of the District are posted on the District's website and available for review and download at anytime - no passwords or usernames are required to access such information.

  The District has opened a property maintenance violation notice on this resident's property for aspen trees growing next to a shared privacy fence line. The trees are in violation of District rules regarding plants and trees that encroach upon adjacent homeowner properties. The District has issued violation notices to the resident regarding this issue and the notices provide the resident with information on who to contact with further questions regarding the notices, where to go online to review photos of the violation and how to appeal to the Board regarding the violation opened by the neighborhood inspector.

  This individual has attended none of the monthly board meetings (which are held 1 mile from this resident's house) to voice concerns regarding the District's current enforcement action.

  Wolfersberger, LLC is hired by the District Board to provide management, accounting and enforcement services on behalf of the District. The individual submitting this complaint is not a client or customer of ********************. Also, ******************** does not establish the rules, regulations or enforcement policies of the Potomac Farms Metro District.

• Initial Complaint

  Date:07/14/2022

  Type:Delivery Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  This company took over the community metro district (***** point) and placed invalid liens on the properties, we have reached out several times to figure out whats going on, no one returns emails or calls and the liens are still attached to my property.

  

  Business Response

  Date: 07/20/2022

  The homeowners at this property had a balance due to the District of $680 comprised of $330 in unpaid quarterly fees and $350 in fines due to various property maintenance violations. Our office sent out account balance notices to these homeowners in October 2020, January 2021, April 2021 and (notice of special assessment) October 2021. The homeowners also received violation notices from the neighborhood inspector regarding failures to maintain the property in accordance with minimum maintenance standards established for the community. The homeowners failed to respond to the collection notices issued by the District and failed to respond to violation notices in a timely manner (hence the fines assessed on the property). So, the District directed our office to file a lien on the homeowners' property and levy a special assessment on the homeowners' 2022 property tax **** to recover amounts owed to the District.

  
  So, the homeowners accusation that our office filed invalid liens on the homeowners property is simply false. Also, if such accusations were true, why did the homeowners subsequently pay off the balance due on their property account in full?
  The special assessment levied on the homeowners property tax **** was collected by the County Treasurer and remitted to the District in July. The District *cannot* release the special assessment lien until the related funds are received from the County Treasurer. The District received and deposited the funds received from the County Treasurer on July 12th and filed the related lien release on this property on July 14th 48 hours later.

  
  The homeowner emailed our office on January 7, 2022 and we responded via email on January 9th explaining the lien and special assessment collection process timeline to them.

  
  It is also worth pointing out that this complaint is likely retaliation for our firm uncovering potential criminal behavior by the homeownersemployer. The homeowners works for the home builder that controlled the board of the property tax district for this community for several years. The employees of the builder who served on the *************** authorized the District to issue $11.6 million in debt (the cash proceeds of which were paid to the builder) and the net effective interest rate on some of that debt was over 38%.

  
  The homeowners employer is also currently embroiled in litigation with another property tax district formerly controlled by the builder in which the employer is the recipient of a $1.7 million loan that carries a net effective interest rate of 40% and the repayment of which is funded from public property tax dollars. (Since when are any American governments borrowing money at 40% net effective interest rates?) Our firm uncovered this financial abuse as well and brought it to the attention of the homeowners of that tax district.

  Customer Answer

  Date: 07/20/2022

   
  Complaint: 17566264
  
  I am rejecting this response because:
  
  Sincerely,
  
  ***********************