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Business Profile

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Mapquest, Inc.

Headquarters

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Mapquest, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Mapquest, Inc. has 3 locations, listed below.

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    Customer Review Ratings

    1

    Average of 9 Customer Reviews

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    Review Details

    • Ben S

      Date: 06/11/2025

      *** had a terrible experience with this company. They do not answer phone calls, ignore emails, and fail to respond to any kind of communication. To make matters worse, they have posted false and misleading information, I feel completely taken advantage of and misled. This kind of behavior is unprofessional and unacceptable.I strongly urge other customers to be cautious and look elsewhere. I also hope the Better Business Bureau investigates their conduct thoroughly. No business should be allowed to operate this way without consequences.

    • nortsidetiresvictoria @

      Date: 06/09/2025

      nortsidetiresvictoria @

      Date: 06/09/2025

      impossible to talk to. there are listings of business's that close 15 and 20 years ago. its not nice sending customers all over town for nothing

      Mapquest, Inc.

      Date: 06/11/2025

      Hi there,

       

      I don't see any contact from ***************************************** in our system. Please submit a ticket at ******************************* and we can help with these issues.

       

      *****

    • Jennifer C

      Date: 04/02/2025

      Mapquest is listing my personal home phone number as a business. There is no contact number to call and have my number removed. They are asking for personal information online if you want them to contact you.

    • Joe P

      Date: 09/16/2024

      Been e-mailing for months now and not 1 real response. Just the canned automated response that says we are human and we are busy. My listing shows an address that I moved from 3 1/2 years ago. I want it fixed or deleted from Mapquest.

    • Bradley V

      Date: 08/21/2024

      Our business address is outdated and the description is not even close to what we offer. I have tried calling and emailing for their help, and I have not been able to get in contact with anyone! There seems to be no customer support to get this listing taken down. This is not good business practice at all!

    • Kathy M

      Date: 06/04/2024

      Kathy M

      Date: 06/04/2024

      I've been trying for a year and a half to get our business address changed. SEVERAL emails, calls that get answered, then dropped immediately. This is unacceptable. We have clients using MAP QUEST and going to the wrong address. This needs to be addressed asap. Again over a year and a half I've been trying to get this done. WHY doesn't anyone help??????

      Mapquest, Inc.

      Date: 06/05/2024

      Hi there,

      The MapQuest support team is addressing the issue and you should receive a response to your previous email or ticket today. Thank you for the information.
      Have a great day.

      *************************
      MapQuest Technical Support

    • Elliott R

      Date: 05/10/2024

      Elliott R

      Date: 05/10/2024

      I NEED MY ADDRESS CHANGED!! Having incorrect addressed online can mess up your searchabilty for customers searching for your product. I need this removed.

      Mapquest, Inc.

      Date: 05/13/2024

      Hi there,

      The MapQuest support team is addressing the issue and you should receive a response to your previous email or ticket today. Thank you for the information.
      Have a great day.

      *************************
      MapQuest Technical Support

    • Frauke F

      Date: 01/17/2024

      My biz address is wrong and nobody answers the phone there to make any changes. I never gave them permission in the first place to post my biz info. Going to send this to our legal department.

    • Jamin

      Date: 10/18/2023

      I am not impressed with this business. I have tried multiple times to contact them and let them know that they are showing two wrong listings for my business (address is incorrect). One of the listings shows an address that never was the location of my business! The other shows my old address. I am irritated by the fact that the wrong listings appear on the first page of a ****** search for my business.

    Mapquest, Inc. is NOT a BBB Accredited Business.

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