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Business Profile

Solar Energy Equipment Dealers

Apex Solar Solutions Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Solar Energy Equipment Dealers.

Complaints

This profile includes complaints for Apex Solar Solutions Inc's headquarters and its corporate-owned locations. To view all corporate locations, see

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Apex Solar Solutions Inc has 2 locations, listed below.

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    • Apex Solar Solutions Inc

      null Denver, CO 80209-2565

    • Apex Solar Solutions Inc

      201 Milwaukee St Ste 200 Denver, CO 80206-5013

    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 2 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:09/04/2024

      Type:Order Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Contract with company to have solar panels installed. 3rd party installation company is out of business. Need to contact ******* contract company for options I have tried to call several times. Nobody answers and nobody calls back after leaving message

    • Initial Complaint

      Date:08/19/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      We signed a contract with Apex Solar and their co-op R&J ****************** on 11/25/2016. They installed solar panels onto our roof. The incorrect installation of the solar panels caused significant damage to our roof that also lead to leaking into our home. The entire back portion of our home had water damage. It took nearly 2 years before a representative from their company came out and ordered the repairs on our property. They repaired the damage and reinstalled the solar panels. However, they didn't reinstall them correctly and we are flooding again, for a second time! I can't reach the company. The phone numbers posted on their websites doesn't work. I have been trying for some time to resolve the issue. I'm reaching out to you for help to get the company to repair my home and this time, NOT reinstall the solar panels.

    Apex Solar Solutions Inc is NOT a BBB Accredited Business.

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