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Business Profile

Taxi

5280 Taxi

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Xander R

    Date: 09/27/2024

    Multiple times this company has caused me to reschedule medical treatments that need to do be done every two weeks because they arrive late to pick me up. Today I had an appointment at 10:15pm. The driver was 20 minutes late in picking me up and I arrived to treatment barely late enough to have to push my appointment back to mid afternoon at 2:45pm. I immediately called dispatched to reschedule my return ride home, which is an hour and a half away from the treatment center. I told them to pick me up at 4:45pm. They agreed. When the time came for me to go home, no one showed up. I waited til 5pm to call and ask where my ride was. I was told the driver was 15 minutes away. At 5:30, the driver calls me and says she is over an hour away. I called dispatch and was told they had the wrong information and that someone would be there in 5 mins. Finally at 6pm (way later than 5 mins) an Uber driver showed up to pick me up. I have now requested a different taxi company for my rides to and from treatment because I am fed up with the lateness and lying about when drivers will be picking me up. Additionally, several drivers drive recklessly, driving at speeds too fast and weaving in and out of lanes dangerously. One driver did not wear his seatbelt and was driving almost 110 mph on the highway. I do not recommend this taxi service to anyone.

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