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Business Profile

Truck Driver Training

Carter Truck Driving School

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Truck Driver Training.

Complaints

This profile includes complaints for Carter Truck Driving School's headquarters and its corporate-owned locations. To view all corporate locations, see

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Carter Truck Driving School has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

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    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:05/13/2025

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I was trying to get a CDL commercial driving license I was student on *********************************************************************** and I try to get my CDL for 3 years. Denver work force they paid for me for my school for the first time. And I start attending the school I believe 3 years ago. The instructor they didn't teach me and they didn't show me everything properly. And I took 3 taste 2 of them I felt because I didn't get enough education because of the instructor and school. For 3rd taste the owner of the company he's name is ******* Carter told me getting CDL is getting easier he told me I can make it this time he told me to pay $600 for taste and 2 days training. I paid $600 and I took the taste and I think I did good. Buy the end of inspection taste the taster she told me to stop she told me I didn't pass the taste. I asked her which part I felt she said she don't want to tell me she said she tell for school not for me and she told me to contact the owner off the school. I contact the owner of the school the guy the same day I told him everything about the teast I asked him to contact the taster and to talk to her and to tell me which part I felt I can study more and I can get ready for next taste and he said ok. After that when I call him and text he didn't answer his phone or text me back nothing. After that I believe after 1 years he texted me and he asked me did I get my CDL? I said no I didn't get my CDL I told him me and you we talked over the phone and text messages and you disappeared. He told me he opens another school in ******* ******* And he said he's been busy. After that He told me if I pay him he's going finish everything on his side and the only thing I need for me to go to DMV and get my CDL. I paid him $300 on zelle and I make appointment on DMV after 2 weeks I want DMV on my appointment day and I didn't get my CDL. He lied to me he took my money my energy and my time. So I need your guys help I paid him $900 on my pocket. Denver work force paid I believe $5000.

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