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Business Profile

Vitamins and Supplements

Venture Supplements

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Vitamins and Supplements.

Complaints

Customer Complaints Summary

  • 5 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/26/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I clicked on the website and clicked to get a free backpack but Id have to pay the ***** for shipping. I forgot about it but looked at my bank account and Ive been getting charged that same shipping monthly for the past 6 months. I never got the package and just want my money back.

  • Initial Complaint

    Date:02/17/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I made a decision to pay shipping for a backpack they were promoting on their website, the shipping cost was $19.97 I payed it, and they have continuously charged me that amount every month for the past 10 months. I did not receive the backpack, nor do I want it anymore, I want all of my money back.

  • Initial Complaint

    Date:10/22/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I clicked an add on ******** for a free backpack, just pay shipping. I read reviews that people were happy with the product so I paid shipping and received the product. I did not sign up for anything else but they have been charging me $19.97. Month since then. Last month it was paid out automatically, this month my bank stopped the payment. The number is not I. Service when I call, when i am billed it is under the name "survival academy" but when I look them up it co es back to this company and survival academy doesn't seem to exist.

  • Initial Complaint

    Date:09/16/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    VIP **************** ****************************** is marketing on ******** under different companies for a free backpack only pay shipping, get free gifts, and if you want to sign up for a monthly membership click here. Well when you don't sign up for the membership they are still charging your account. There number is invalid and no way of contacting them to cancel the membership. They are also under the name Patriot Plan *************** with this number and there are multiple complaints.

  • Initial Complaint

    Date:08/05/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company using phone number ************ is charging my debit card monthly, and will not provide information on how to cancel and does not send a monthly invoice for charges. Phone calls to the number provide no results. Need these charges stopped ****.

Venture Supplements is NOT a BBB Accredited Business.

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