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Business Profile

Windows

R&R Windows & Doors

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Windows.

About

About This Business

We work with General Contractors as well as Homeowners selling primarily to the residential market but also including light commercial applications.

Products and Services

AUTHORIZED Dealer of these fine products: Windows & Doors by Cascade, Hurd, Hy-Lite, Krosswood, Milgard, Velux, Vista Pointe (Bifold & Lift & Slide Doors). Professional Grade Installation Products by Henkel/OSI/WinTeQ and much more!

Years in Business: 25

Business Details

BBB File Opened:
11/12/2010
Business Started:
5/10/2000
Business Started Locally:
5/10/2000
Business Incorporated:
5/10/2000
Type of Entity:
Limited Liability Company (LLC)
Alternate Names:
R&R Window Service, LLC
Business Management:
Ms. Starlene Reitz, President
Ms. Brittini Reitz, Vice President

Additional Contact Information

Principal Contacts
Ms. Starlene Reitz, President
Customer Contacts
Ms. Starlene Reitz, President
Additional Phone Numbers
Other Phone: (877) 824-5086
Additional Websites
Website 1

Additional Information

Payment methods
Cash, Checks, MasterCard, Visa, & Discover
Refund and Exchange Policy
NEWWindows and Doors, sashes, screens, jamb liners or special order items includingparts  - All sales are final. No refunds or exchanges. 

Parts Return Policy:

R&R Windows & Doors Parts Return Policy – All returns must be authorized by R&R prior to returning the part, with a RMA# written on the outside of the box. Please e-mail or call R&R to receive an RMA number before returning your part(s). All returns shall incur a 20% restocking fee on all new (stocking) parts. The product must be in perfect working order, unused, still in its original condition and packaging, and returned within 30 days from date of invoice. No returns accepted on reconditioned parts or new parts that are not resalable or special order items. Customer is responsible for freight on returned parts. Upon receipt of returned item(s), we will credit customer the price of the product less restocking fee. Refunds may take up to 30 days to process from the day we receive returned parts.

R&R Windows & Doors has a NO Return Policy on all windows, doors, glass and sashes, Jamb Liners, Screens and Special Order items. The manufacturer does not accept returns on special order items and neither can we. All sales are final.

Parts Exchanges:

If you would like to exchange a part(s) for another, please contact R&R for an Exchange Merchandise Authorization Number (EMA). Customer will be responsible for ALL shipping costs. You will need to call in if you would like to pay by credit card or mail a check, to pay for shipping of new part and price difference for the new part(s), if any. Once we have received in part(s) you want to exchange and payment for shipping and any price difference we will ship out the new parts. There is a 5% processing fee for all exchanges.
Business Categories
Windows, Doors

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