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Business Profile

Auto Repairs

Built To Last Automotive, LLC

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Ethan G

    Date: 08/04/2024

    Do yourself a favor, find another shop.This shop is just the wrong mix of incompetent, predatory, and careless.I brought my vehicle in to replace the heater core, a job which cost me ~$2,100 and required removing the dashboard and steering column. I have never had any warning lights on my vehicle for the 5 years I have owned it. Upon picking it up after, the airbag and check engine lights were on, the internal air louvers were not functioning properly, and there were several deep gouges in the plastic panels around the dash.I brought the vehicle back 4 separate times, each time getting an excuse for why they needed money for the diagnosed repair and it wasn't related to the heater core.I got a code reader and replaced a $20 purge valve. Their solutions for this fix were a new battery and fuel pump, which it turned out were just fine.All said and done, I paid ~$600 to fix issues from a botched heater core job and had to go without a vehicle for 2-3 days at a time on 4-5 separate occasions beyond the initial repair. The shop was unwilling to accept any blame for the damage to the vehicle or refund me for the repairs.

Built To Last Automotive, LLC is NOT a BBB Accredited Business.

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