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Business Profile

Ecommerce

Turdaily.com

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 5 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/15/2024

    Type:Billing Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased three nutcrackers from Turdaily.com, two on one day and one more on the second day in December 2023. I realized after the stated delivery date came and went and I couldn't reach the company by email or phone that I had been scammed. I contacted my credit card company to deny the charges which I was allowed to do BUT this company has rebilled me for the third or fourth time now. Not only is this a scam but they are so brazen they continue to bill me! I've tried calling and there is never any answer. The email addresses are fake.
  • Initial Complaint

    Date:02/14/2024

    Type:Product Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On November 26th, I ordered a gaming table from this company as one of their "black friday deals". I was charged, and received an email confirmation, but I never received the item. I have reached out to their contact email numerous times, with no response. I reached out to my bank to dispute the charge, but because I did authorize the charge they will not refund the money.
  • Initial Complaint

    Date:01/29/2024

    Type:Sales and Advertising Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Purchase a gaming device for $50 on dec. 12 2023. Never received product and after several emails asking about it only got a response when I asked for a refund a month later. Still havent received refund or game
  • Initial Complaint

    Date:12/18/2023

    Type:Delivery Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered a product from them on December 4th, payment was completed, I did not receive a confirmation email. I emailed the company asking for tracking information and order confirmation and have been met with nothing but hassle and they're requiring proof that I do not have since it was never received. Product has not been received. Email responses from company are sketchy and pretty delayed. They will not refund or send my item!
  • Initial Complaint

    Date:11/27/2023

    Type:Customer Service Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased a gaming table from this business off ******** on 11/19/2023 for the amount of *****. I never received any confirmation of my purchase so I called the company and the phone number provided is not accurate.Also sent an email for refund with no response.

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