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Average of 2 Customer Reviews
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Review fromC. S.
Date: 03/14/2025
1 starC. S.
Date: 03/14/2025
Horrible experience! I was stuck having to deal with them after my apartment chose them to do some work after a small water leak. They didn't understand the problem, put in equipment that was inappropriate and were rude to me as a resident when I asked a question. The crew doing the work had limited (at best) English. The worst part of all was the horrible communication and follow-through! There was not one time that they did what they said they would do when they said they would do it! I usually like to patronize local owned small business, the total rude, disrespectful and condescending way the representative treated me throughout our project makes Servepro an exception to my rule!
SERVPRO of Denver West
Date: 03/18/2025
We apologize for the poor experience you received. However, we have searched our database and cannot find this is a customer of ours. Can you please provide the property address where service was performed?C. S.
Date: 03/20/2025
************************************************************************************************************** ********** at ***************SERVPRO of Denver West
Date: 03/23/2025
Thank you for sharing the job site information. We have searched our records and cannot find our franchised provided service at this location. Our Servpro franchises are independently owned and operated, and I believe a different Servpro franchise operator performed service here. I apologize for the experience you received and hope you consider a Servpro franchise if the need arises again.C. S.
Date: 03/24/2025
Who else would have worked at ****************SERVPRO of Denver West
Date: 03/26/2025
There are several independently owned and operated Servpro franchises in the area. I apoligize for the service you received.Review fromIlka R
Date: 02/09/2024
1 starWriting about this company so not trust them they are horrible in every way they fix things that not need to fixing they do not communicate they try to charge you for service they have not completed and they dont care for the outcome!! Again do not hire this company they are awful
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