Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Plumber

True Plumbing and Drain Cleaning LLC

Reviews

This profile includes reviews for True Plumbing and Drain Cleaning LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

True Plumbing and Drain Cleaning LLC has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    1/5 stars

    Average of 1 Customer Review

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromBrady L.

      Date: 11/11/2022

      1 star
      I thought they were a nice local mom and pop plumbing company, but it looks like they just want to squeeze money out of folks. It took them about two weeks to send me an invoice (which I had to call and ask for because they had not sent me a bill). I did not get around to paying the bill for two weeks and they slapped a 10% up charge for being late. Even money grubbing businesses give at least 30 days. No where on the invoice was any note about late fees. Wow 10%, what a number. 10 % can turned into hundreds to thousands of dollars on lots of plumbing services. They did remove the fee after I complained, but definitely questionable billing practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.