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Business Profile

Hardscaping

Miller Landscape and Lawn Maintenance, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Hardscaping.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:06/26/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 06/23 the landscaping company came to our home without our knowledge. We were out of town. They fixed our front lawn as it was. Warranty claim but in with our builder. They were supposed to notify us of a date and time they were coming. The work that was completed was poor. They cut up our grass, threw dirt in, and patched our grass together. This killed our grass and it looks awful. We try countless times to contact the owner and he never responds.

    Customer Answer

    Date: 06/26/2023

    Good Morning, 

    The front yard is through the builder yes BUT the quality of work being done is not okay. There is also no communication from the company on when they are coming to the home, what they are completing, etc. *********** did a very poor job fixing the landscaping in the front of our home (which does not fall on the builder). They also have not communicated when they will be coming to fix the backyard which is not through the builder. We are having issues with our fence and the tree they installed is dead. Has been dead for months. Thank you!

Miller Landscape and Lawn Maintenance, LLC is NOT a BBB Accredited Business.

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