We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Hotels

Comfort Inn

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Hotels.

Reviews

Customer Review Ratings

1

Average of 2 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • JoJo S

    Date: 08/19/2023

    The hotel smelled of a strong lemony cleaning product. It smelled so bad I didnt want to eat the food there. We purchased our own food nearby. The coffee maker was in our bathroom 2 feet away from a toilet. This is unhygienic and possibly not up to health code inspection so we purchased our own coffee.There was black mold on the ceiling. We found a large spider on the wall. I got up in the morning to notify the hotel staff of our concerns and to get a refund. There wasnt anyone at the front desk. There was a sign on the front desk that read they were required to close the front desk. If there was an emergency call 911. I called and the girl on the phone said she was letting her manager know to help us get a refund. The girl was upset with me calling her and told me I woke her up. I dont want any other families to be fooled by the lovely pictures on their website that market their hotel as being a clean and safe place to stay.No one has called us yet and I called again August 13th, the day we checked out, after our flight home and the hotel staff said there was no manager available. The staff told me the manager, wouldnt be available to speak with about our hotel stay until Tuesday, August 15th. No one should have to spend time and additional money to get breakfast and coffee when it is listed as a free amenity. The safety concerns are the biggest risk about staying at this hotel. Its not safe to have to deal with health hazards and a lack of staff working at the front desk. I have stayed in hotels where police officers and security people are guarding the hotel in the front entryway. The hotel website says 24 hour front desk on the amenities. This is false advertising. In my opinion, the Comfort Inn North in *********************** is not a safe place to stay until security measures are put into place and the hotel is cleaned up. Its August 19th. No refund has been given to us.

  • Paul K

    Date: 02/22/2023

    They’ll let you in, but not until late afternoon. TV viewing is available, but restricted to pay-per-view and porn. Breakfast, of a sort, is laid out, but is unpalatable and unpotable. They pick up the garbage, but you still run into trash in the lobby.

Comfort Inn is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.