Reviews

Review Details

• Review fromDoris Y

  Date: 05/16/2025

  1 star

  Doris Y

  Date: 05/16/2025

  I got on because I wanted to touch up on my computer essentials. I was getting help at first with the first ********** but then I got someone new, and everything went down from there. I called and emailed them to get help because I really didn't know what I was doing and really needed help. I would not recommend this school to anyone. Because I didn't get the help I needed, I got a lousy 77. I think I could have done better with help. Instead, I got a text saying follow instructions. I really tried; it would have been better if someone would have actually cared.
  

  Weston Distance Learning Inc

  Date: 05/19/2025

  Thank you for the opportunity to respond. USCI recognizes that students enroll in our courses with the goal of developing new skills. We believe in the benefits of our self-paced courses, which allow students the flexibility to work through material at their own speed, take open-book quizzes, and ask questions as needed. Instructors are available via phone, email, and the online student portal. Our records show Ms. ****** instructors responded to private messages, returned phone calls on multiple occasions, and provided specific answers to questions along with relevant examples to support learning. They also encouraged Ms. ***** to continue reaching out for guidance throughout the studies. Our **** of Faculty and the instructor reached out to Ms. ***** last week so we could work to resolve her concerns, and they have not yet received a response. A 70% or higher GPA is passing and we commend Ms. ***** on her overall GPA, which demonstrates new skill development. We also appreciate the time and effort she invested in her course and remain committed to supporting her. The **** of Faculty will be reaching out to Ms. ***** again, and we hope to discuss her feedback in more detail. Thank you for your time.

• Review fromDanielle S

  Date: 03/23/2023

  1 star

  Danielle S

  Date: 03/23/2023

  The course was easy for Medical Billing and Coding but when I got the Certificate It is not recognized as an accreditable Certificate. Wasted over $1500 on a Certificate that i cannot use. Would not recommend.
  

  Weston Distance Learning Inc

  Date: 03/28/2023

  We are sorry to hear Ms. S***** feels this way and appreciate the opportunity to respond. We have been accredited since 2004 by the Distance Education Accrediting Commission, which holds recognition by the U.S. Department of Education, and are also approved and regulated by the Colorado Department of Higher Education, Private Occupational School Board. The Distance Education Accrediting Commission defines, maintains, and promotes educational excellence in distance education institutions and we are proud of our accreditation. Ms. S***** may visit the U.S. Department of Education Database of Accredited Postsecondary Institutions and Programs website at *******************************, search “U.S. Career Institute” and click on the school name to verify the U.S. Department of Education status listed. She may also search “U.S. Career Institute” after visiting the DEAC’s Directory of Accredited Institutions at *****************************************************************************. Our records show Ms. S***** completed our Medical Billing Specialist course successfully on April 16, 2020, and was issued a Certificate of Completion. We are here to support our graduates and encourage Ms. S***** to contact our Graduate Services department at her convenience at ***** ********* **** ****; they will be happy to discuss this further or address any other questions Ms. S***** may have. We look forward to hearing from her and wish her the best.
  

  Weston Distance Learning Inc

  Date: 03/31/2023

  We are sorry to hear Ms. S***** feels this way and appreciate the opportunity to respond. We have been accredited since 2004 by the Distance Education Accrediting Commission, which holds recognition by the U.S. Department of Education, and are also approved and regulated by the Colorado Department of Higher Education, Private Occupational School Board. The Distance Education Accrediting Commission defines, maintains, and promotes educational excellence in distance education institutions and we are proud of our accreditation. Ms. S***** may visit the U.S. Department of Education Database of Accredited Postsecondary Institutions and Programs website at *******************************, search “U.S. Career Institute” and click on the school name to verify the U.S. Department of Education status listed. She may also search “U.S. Career Institute” after visiting the DEAC’s Directory of Accredited Institutions at *****************************************************************************. Our records show Ms. S***** completed our Medical Billing Specialist course successfully on April 16, 2020, and was issued a Certificate of Completion. We are here to support our graduates and encourage Ms. S***** to contact our Graduate Services department at her convenience at ***** ********* **** ****; they will be happy to discuss this further or address any other questions Ms. S***** may have. We look forward to hearing from her and wish her the best.

• Review fromMargaret S

  Date: 11/10/2022

  1 star

  Margaret S

  Date: 11/10/2022

  This business is a sham. I enrolled for the online Medical Assistant program, and I have yet to find employment because no one will hire a person who has not had hands on training in this field. In addition, the course materials were sadly lacking and some looked as if they were downloaded from any old internet site. The test questions and answers were off base and sometimes confusing. I complained about this to my online instructor, and her answers were often vague, although she did admit that some of the training videos were inaccurate. In summary, I am out over $1,500 and still have no job. I wrote a complaint to the business, but they have never answered me.
  

  Weston Distance Learning Inc

  Date: 11/14/2022

  Thank you for the opportunity to respond to Ms. S****. We have previously addressed the majority of this in responses to two other reviews Ms. S**** submitted in March and June 2022, and we are sorry to hear that she still feels this way. Ms. S**** graduated from our Medical Assistant certificate course, which was written by our experienced curriculum team with the input of subject matter experts in the field. Throughout the course creation process, the ******** ************ *********** (***) outline was used as a guide because the course is designed to help prepare students for the CCMA or CMAA exam through the *** so that graduates of the course can go on to become certified. We have received high praise of the content within the course materials from industry professionals and our students have a great pass rate that is higher than the national average for the ***’s CCMA exam in 2021 and 2022.
  The *** does not currently require hands-on training to take the CCMA exam, and our course is designed to prepare students for entry-level positions in the field. A quick search for this close to Ms. S****’s zip code shows multiple listings for entry-level Medical Assistant positions that Ms. S**** would appear to meet general requirements for based on completion of our accredited Medical Assistant course, and more if a certification credential has been earned. While we do not provide job placement or guarantee employment as there are many other factors to consider beyond education to be successfully hired, we provide several resources and graduate support to all graduates. Eligible students can participate in our Career Coach Program and work with a Career Coach Specialist to create professional marketing materials highlighting education and qualifications (specific to entering a new field with no hands-on experience), have access to a comprehensive Career Starter Guide (which also addresses some of those other factors) and utilize our Graduate Services support. We also offer graduates of this Medical Assistant course reimbursement for the *** study guide, practice test and either the CCMA or CMAA exam, up to $243. Graduates who take advantage of these resources and implement the guidance provided generally see advancements in their job search results.
  Ms. S**** completed the full course and is responsible for the course’s tuition cost. Her certificate will be mailed when her remaining balance has been satisfied, and we thank Ms. S**** for continuing to make her payments automatically each month. In the meantime, she was issued a Letter of Completion, and is welcome to order a transcript or request a letter if additional documentation of proof of completion is needed for anything. As a courtesy, we will waive the $25 cost for the first two transcripts she orders. Ms. S**** is also welcome to utilize the Career Coach program for the benefits listed above, or utilize Graduate Services, who will be happy to help her review any marketing materials she is currently using, discuss strategy, and provide support in her job search. We understand that it can be frustrating when you are not receiving the results you expected, and we want to see Ms. S**** be successful in reaching her goals. We are happy to help and wish Ms. S**** the best.