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Business Profile

Precious Metal Dealers

Prospector's Gold & Gems

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Precious Metal Dealers.

Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

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Review Details

  • Review fromRichard B

    Date: 07/05/2024

    1 star
    Misrepresent material. Angry on messaging. Please avoid at all costs. Attempting to get refund from my Bank.
  • Review fromJerry B

    Date: 10/19/2022

    1 star
    Horrible customer service. Was told a BIG lie about my order shipping date. Called them after 2 emails about they could not find my order number even after I sent a screen shot of my checkout.
    All this after 8 days of placing the order. Asked for a refund and female (Stacy) said no and handed the phone over to a male who wanted to lecture me about how busy they were and how most customers were having to wait up to 2 months for their orders. They want to play (big boy) with my money but tell me to sit back, shut up and be thankful I'm at least getting crumbs.
    Never treated so rudely on the phone with a business. Was told no refund. We shall see about that.
    My advice shop some place else. Too bad they don't have 0 star rating on here.

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