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Business Profile

Online Shipping Broker

Nukeheads.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Shipping Broker.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/23/2023

    Type:Service or Repair Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On February second I seen the owner of Nukeheads make a ******** post stating all orders come with 3D vile containers. March 15 I decided to order for that specific container. March 21st I received my order but not my entire order (the 3D container missing). I reached put immediately with no luck. On March 22nd I reached out on their ******** page because the owner made a new post that day (March 22 AFTER my order was placed) stating restrictions to get the container. I was immediately removed and blocked by the owner when posting a screen shot of both post side by side. I just want my container like promised with my order originally or a full refund and they can give me a label for their product back unopened

  • Initial Complaint

    Date:08/15/2022

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Placed an order and payment was received, they said they didn't get it, I have proof now I'm asking for a tracking number and they stopped responding to my emails

Nukeheads.com is NOT a BBB Accredited Business.

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