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Business Profile

Gas Station

Thunder River Market
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Matthew H

    Date: 09/20/2023

    I'm not only appalled that they sold me a faulty product containing an overactive lithium battery, which is very dangerous considering it doesn't stop the heating element and spontaneously turns on to burn my leg slightly, no real harm done. But when I approach the cashier approximately an hour after purchasing what is claimed to be one of their highest quality vapes. He assured me that this happens multiple times a day, he could recognize my situation but it was through not only the verbal communication of his fear of his management but like he was afraid to refund or extange my product. I found the whole situation not only uncomfortable but disconcerting and working to se that l9ok in an employee defined that he would get fired if he made their falsely advertised product and than told to kick rocks after I realized they just sold me unfunctional garbage and treat it like caviar. I've never l3ft a bbb complaint, I'm not looking for compensation, I just want to know the reason fear was put behind his eyes when asked to just make something simple right. Vaping is someone's decision I hardly ever do I was just stressed and wanted some relief. Likely a blessing they sold me a s*** product and almost directly after told me they can't compensate an extange of the same product dye to the fact it doesn't work. To me it looks like the situation may possibly be abusive towards the employees, they are the only market for flavored nicotine products In a decent radious. But capitalizing on integrity is something.....I actually shouldn't be surprised people do. Our vally is collapsing morally but not economically. Cheers from **************.

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