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Business Profile

Auto Warranty Plans

Tech-Net Professional Nationwide Warranty

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Warranty Plans.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:12/26/2022

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On December 1, 2022, I took my car to ********************* care because the car was not starting when cranked. ********************* diagnosed the problem to be a crankshaft position sensor and charged us $322.34 to replace the sensor. On getting home, the car stopped and would not start again. I then called TechNet Professional, that warrantied the work done by *********************. I narrated the exact story and the incorrect work done by ********************* to the TechNet representative. He told me that I had two options, either to take the car to one of their mechanics or a mechanic of my choice. He assured me that TechNet would cover the costs of the repair up to what I paid to ********************* and including a maximum of $150.00 for towing. He gave me claim number ****** I made an appointment with a ******** dealer and had the car correctly diagnosed as a bad fuel pump. The repair was done and completed on December 19th at the cost of $1517.00. On getting home, I called the TechNet representative to give an update on the repair. I was told to send all the receipts from both companies to a provided email to the ****** claims processor. ***************************** of Mechanical Operations would later acknowledge the receipt of my filed claim. On December 26th, I got a call from an arrogant claim processor who was aggressively trying hard to intimidate me. Aft a lot of yelling at me denying the claim, I concluded it was all a SCAM collaboration between TechNet and ******. I am terribly embarrassed. If TechNet is a viable and ethical business, they should refund my $322.34 immediately

Tech-Net Professional Nationwide Warranty is NOT a BBB Accredited Business.

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