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Business Profile

Restaurants

MAD Greens

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Restaurants.

Complaints

This profile includes complaints for MAD Greens's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

MAD Greens has 18 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • MAD Greens

      Golden, CO 80403-3211

    • MAD Greens

      1805 29th St Unit 1144 Boulder, CO 80301-1059

    • MAD Greens

      1600 Stout St Ste 100 Denver, CO 80202-3126

    • MAD Greens

      8283 S Akron St Centennial, CO 80112-3557

    • MAD Greens

      7300 E Arapahoe Rd Ste 100 Englewood, CO 80112-6146

    Customer Complaints Summary

    • 3 total complaints in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:11/22/2024

      Type:Sales and Advertising Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I purchased two e-gift cards that apparently have no value despite my never using them. After the cashier at the Littleton store said she was unable to redeem them, I returned home and checked the e-gift cards online using Mad Greens 'check balance'. I received the following message for both cards: "Invalid account or the account is closed". The "Terms and Conditions" on each of these e-gift cards clearly states: "No expiration dates or service fees". I have tried repeatedly to speak with a manager at Mad Greens and have not received a call back. E-Gift Card # **** 0145 1787 8319, $50 E-Gift Card # ************** 5529, $40 A few years ago, I had the same problem with this business. I use gift cards (electronic and hard copy) frequently and have no problems with any other business.

    • Initial Complaint

      Date:09/20/2023

      Type:Delivery Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Ordered a Seared Ahi Tuna salad and only received lettuce. Every time I try to contact the store nobody answers the phone. I ended up paying $18 for tuna and didn't get the tuna. This store needs to do better.

    • Initial Complaint

      Date:12/12/2022

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      on December 6 we ordered food from mad greens add *********************************************************************************. After we got back home we opened a salad bowl and found her a long piece of light brown hair in one of the bowls you I contacted the restaurant to return the food. I I was told the credit would be refunded back to me. To date no refund has been issued. The total is $28.83.

    MAD Greens is NOT a BBB Accredited Business.

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