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Business Profile

Telephones

Grand Valley Telecommunications Co.

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Grand Valley Telecommunications Co.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Grand Valley Telecommunications Co. has 2 locations, listed below.

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    Customer Review Ratings

    3

    Average of 2 Customer Reviews

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    Review Details

    • Jeremy I

      Date: 08/16/2024

      Not sure if my first review was blocked or is delayed but these people have been nothing but great for me and my needs. If I have an issue all I have to do is call and they are on the issue as fast as a small company could be. They also try their hardest to work with me when I am late on payments. No rate hikes AND they even will raise my speeds as I need for special events with no extra cost. Prefer them over robots and automated calls. Never had any real issues they haven't been able to fix fairly quickly. They could use more employees though lol

    • Melvin L

      Date: 01/16/2023

      Grand Valley Telecommunications is absolutely horrible. Do not use them for any reason. Initially, your service will be adequate and close to what you are paying for but very soon after, your speeds will decrease to an unacceptable level. Their customer service is non-existent, they will not notify you of an outage, repair or anything that will interfere with your internet service. You will almost never get a follow up call, unless your payment is late. Save your money and frustration level and use anyone else besides Grand Valley Telecommuncations. I am filing a complaint with the Grand ************************** and the ******************* Department for possible fraud. You do not get what you are paying for with this company. I have to give them a one star rating or I would give them zero.

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