We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Campgrounds

Greeley RV Park and Campground

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Campgrounds.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:04/10/2024

    Type:Sales and Advertising Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I moved my fifth wheel trailer to Greeley RV Park 3/12 in order to begin working in the area. My work location changed to Morrison, CO shortly thereafter so I moved my trailer again on 3/31.

    Upon move in, I paid a $300 security deposit, prorated rent for the month of March, and was given a move-in credit of $200.

    When I left, the manager informed me that I had forfeited my security deposit due to not having stayed 30 days. When I showed her a copy of her own rules and policies mentioning none of these occupation requirements, she changed her story and retroactively retracted the move in credit in order to retain the security deposit.

    I requested any paperwork from move in with my signature on it, and it has not been provided as I believe it will prove that the park is not being honest and is illegally retaining my deposit.

    The park owes me $198.04, which is the security deposit less the utility bill.

    Business Response

    Date: 04/11/2024

    Hello,

     

    Greg Misiak moved in on 3/12/2024 at the monthly stay rate of $740 per month plus electric, we had a $200 move in special going on for 30 day monthly stays. Greg abruptly moved out on April 1st with no notice. He had already been charged for April rent and payment was withdrawn, we refunded the April payment and moved Greg out of the system. Greg did not stay for 30 days and therefore could not take advantage of the monthly rate with move in special. Greg has now been charged our weekly rate which in total for his 19 day stay was $812.25 which is equivalent to $42.75 per day. His $300 deposit was applied to his account's balance due. Greg is still owing a remaining balance of $336.77. As a courtesy we have written off this balance due. 

     

    Thank you,

    Greeley RV Management

Greeley RV Park and Campground is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.