Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Health Club

Work Out West Health and Recreation Center

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Health Club.

Reviews

Customer Review Ratings

4.17/5 stars

Average of 6 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromOren S

    Date: 10/06/2022

    4 stars

    Oren S

    Date: 10/06/2022

    Great gym and facility. The staff are nice and always welcoming. Great equipment and lots to choose from. Never having to wait or wait long for your next set.

    Work Out West Health and Recreation Center

    Date: 10/07/2022

    Thank you for being a loyal member of our WOW Family!
  • Review fromPeter R.

    Date: 10/06/2022

    5 stars

    Peter R.

    Date: 10/06/2022

    Safe place to workout. Great atmosphere and wonderful staff always willing to help. Not to mention constantly looking for upgrades and new equipment to add to the already impressive collection of gym equipment.

    Work Out West Health and Recreation Center

    Date: 10/07/2022

    Thank you for being a loyal member of our WOW Family!
  • Review fromSierra W

    Date: 10/06/2022

    5 stars

    Sierra W

    Date: 10/06/2022

    I absolutely love this gym! Everyone is so helpful and knowledgeable from the front desk to the trainers. I love how Workout West is always looking for ways to upgrade the facility and equipment!

    Work Out West Health and Recreation Center

    Date: 10/07/2022

    Thank you for being a loyal member of our WOW Family!
  • Review fromSarah D

    Date: 10/06/2022

    5 stars

    Sarah D

    Date: 10/06/2022

    Great Staff & quality environment! The manager is extremely helpful and the facility is welcoming and warm !

    Work Out West Health and Recreation Center

    Date: 10/06/2022

    Thank you for your support!
  • Review fromAnna S

    Date: 10/06/2022

    5 stars

    Anna S

    Date: 10/06/2022

    The best gym! So much equipment and space! Love the huge hot tub there too. Sean takes such good care of everything. The trainers are amazing, and everybody is so friendly and courteous there. Feels like a second home when I walk in. Not sure why people don't read their terms of membership....if you sign up for a gym membership and commit to a year, guess what? You have to pay for it. It isn't rocket science guys.

    Work Out West Health and Recreation Center

    Date: 10/06/2022

    Thank you for being a valued member of our WOW family!
  • Review fromB. H.

    Date: 10/04/2022

    1 star

    B. H.

    Date: 10/04/2022

    In the world of what's right and wrong is it right to allow someone to incur a bill of $500 and then send them to collections if they NEVER used your facility even one time? Contract or no contract. Is it right? Does it make sense? How could anyone ever want to pay that?

    Work Out West Health and Recreation Center

    Date: 10/05/2022

    You signed up for a membership with the club. When you dont pay your bills you go to collections. If you dont pay your car it gets repo'd. If you dont pay your housing payment you get evicted or foreclosed on with the debt still owed. Pay your bills and you dont have to worry about collection debt.

    B. H.

    Date: 08/26/2023

    The membership was never activated I never came not even when I signed up. The bottom line is that I payed multiple months for a membership that I never used. Not only did I stop paying for this membership I continued not to use the membership and its services even ONCE! YOU CAN ASSUME THAT IF PAYMENT HAS STOPPED AND THE CUSTOMER HAS NEVER COME IN TO EVEN INICIATE THE USE OF A PAID PRODUCT THAN HE IS DEFINITELY NOT IN DEBT TO YOU! OR YOU CAN KEEP CHARGING SAID CUSTOMER FOR NON USE OF PRODUCT. YOU LOOK, YOU SEE CUSTOMER HAS NEVER COME IN, CUSTOMER HAS PAID FOR SOME OPPORTUNITIES TO COME IN BUT NEVER TAKEN THE OPPORTUNITY, WHEN CUSTOMER STOPS PAYING FOR A SERVICE HE HAS NEVER USED YOU DONT KEEP CHARGING HIM, PERIOD! IF HE WANTS TO EVER USE IT HE WOULD KEEP PAYING FOR IT. THE MINUTE PAYMENT STOPS HE LOSES THAT PRIVILAGE..DONE!

    Work Out West Health and Recreation Center

    Date: 08/28/2023

    Your membership was activated as soon as you signeds the agreement with the following payment structure:12 ********** Access Single Down Payment $63.00 Note Total $756.00 Sign Date 3/8/2021 Start Date 3/8/2021 End Date 3/8/2022 You authorized all payments to your credit card. The contract is available to anyone who wants to see what you purchased.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.