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Business Profile

Massage School

MPower Career Training LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Massage School.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:06/27/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Would give them a 0 if an option. They are the most unprofessional organization I've ever dealt with. The education was subpar at most. I was taught by a 24 year who been a massage therapist for 2 years.. No one answers your questions or returns phone calls or emails. They say they offer student support and they don't. I was in an accelerated program. 6 months full time.. we ended going to 9 months. I've been done since February and did pass my mblex but have a very heavy medical background, so I had advantage. Anyone else who didnt, hasn't passed. Having passed my test, they STILL haven't submitted my transcripts to the state licensing board. I so disgusted by this organization.

  • Initial Complaint

    Date:02/02/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.

    I feel as though I was scammed. The course I signed up for wasn't really authentic. 

    This company put a collection agency on me but wouldn't bill me. I wanted them to stop harassing me and just send me a bill.

    The collection agency understood nothing about the school or that I had dropped and they were asking me to pay $12k.

    The school was telling me I owe them $1,200.

    I don't feel like I should have to pay anything but I will end up paying the $1,200.

    There were a dozen people in my class. All but 3 dropped out. The three that stayed were single mothers of color. They didn't have $1,200 to drop out so that financing really hooked them.

    What they don't tell you is that the job you are contracted into at the end of the training is at a reduced rate from what you would normally get.

    They charge you double to take the class for free that isn't worth anything and then pay half on the other side to you and if you opt out you owe all $12k immediately.

    Mostly, I want you to know this school is a scam and hurting people and for other people to be aware of that.

    Thanks,

    ****

    e a bill and the loan company keeps telling me they're 'working things out'. I mostly want them to stop bothering me and for the school to stop operating.They prey on people who don't have the money for a course and then they have them on the hook for $12k without really providing anything and what's more, they have to work at $20 an hour while the massage costs $160 for the customer for 2 years.I'd like someone to work with the police to stop this company from operating or ask them to change their ways.

MPower Career Training LLC is NOT a BBB Accredited Business.

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