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Business Profile

Timeshare Companies

Real Solutions Investment Corporation

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Timeshare Companies.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/31/2022

    Type:Product Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Mi nombre es ***************************************, soy de San *************************** necesito su apoyo y asesora para denunciar por estafa a las empresas de colorado con los nombres Financi** and Management Corporation of *** y Real Solutions Investment Corporation, la primera como negociadora y la segunda como administradora del fideicomiso.Lo anterior por cuanto yo firm un contrato **************************** RSIC-***** por la renta de 10 semanas de mi tiempo compartido en Vidanta ***** (Anexo ) cuyo inversionista era el ***********************************, para lo cu** se firm un fideicomiso. El contrato se pact por un monto de $ 75.890.00 USD menos una comisin del 6% y en caso de incurrir en gastos adicion**es (impuestos, comisiones, etc.) sera reembolsados por el inversionista. Para la liberacin de mis fondos tuve que re**izar el pago de comisiones e impuestos que no me informaron anticipadamente. Cuando haba re**izado pagos por montos que ascenda los $30.440.85 usd y me solicitaron un nuevo requerimiento, me vi en la obligacin de invocar la clusula 11 del contrato por tergiversacin y desconfianza con la empresa encargada del fideicomiso, con el fin de que se cancelara el mismo y me re**izaran el reembolso de los dineros pagados, peticin que ellos aceptaron para lo cu** solicitaron el plazo de 60 das para liquidar el fideicomiso (anexo ), situacin que fue incumplida hasta la fecha. Por t** motivo solicit el apoyo ** *********************** sin obtener respuesta.En consulta posterior re**izada a la ******* de Comercio ******** de la ******** de ***** en ***************, me informan que los documentos del pago de impuesto *********************************** y el pago del impuesto del v**or ******** de ***** son F**sificadas. Asimismo el 19 de enero del 2022 recibo un e-mail con la copia de la transferencia de fondos por un monto de $117.777.45 usd por medio del Banco ***** Fargo NY, el cu** no fueron liberados los fondos y en consulta telefnica a dicho banco me info

    Business Response

    Date: 09/02/2022

    Dear ***************, We understand your frustration and we are working diligently to make this situation right, unfortunatelly the last year has been very complicated to deal with international transactions like this one but please give us the opportunity to resolve this. We will keep you updated on any advances and hopefully come to a satisfactory resolution for all parties involved. Thanks for understanding

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