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Business Profile

Rehabilitation

Northern Colorado Rehabilitation Hospital

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

3

Average of 1 Customer Review

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Review Details

  • Eryn A

    Date: 12/25/2023

    I have to give a three star review because my interaction as a visitor with the nurses has been pretty good. However, the front desk worker who rolled her eyes at the fact that I was bringing my service dog into the facility and the interaction that we had because the credit card machine was down and I couldnt purchase meal Tickets was concerning. However the other concerning issue, and its a big one seeing that the person I am here to visit, and am a POA for, being a recent amputee, is supposed to be bathed every 24 hours. The bed baths leave him feeling like dirt is being pushed around, and as you can see from the photo, he is to be cleaned every 24 hours. He was promised by PT yesterday for a shower, he was looking forward to it! He wanted to feel clean! Not to mention, his below the knee amputation was the third amputation in the past three months! I am sad that a promise was made and the PT couldnt even tell him it wasnt coming to fruition, they made the promise and left it to the nursing staff to let him down. I am so disappointed that they cannot see the importance! As we struggle in life, its the small things that can help us keep a great positive outlook, but hes been here 5 days and promises made and not kept and to think as a vet, being that they offer outpatient rehab, I was going to talk to the VA about doing outpatient warm water therapy here not now, if thats the way I am going to be treated by the therapists!

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