Reviews

Review Details

• Review fromJoshua F

  Date: 08/31/2024

  1 star
  Terrible High pressure and condescending sales pitch. A total waste of 2 hrs. They used tactics like fake phone calls and exadurating poor quality of water. We were interested in the water test as we were concerned about the presence of lead and THEY DID NOT TEST FOR THAT.

• Review fromJanine S

  Date: 02/08/2024

  1 star
  They are all about you when doing sales but when it comes time for repairs or leaks you have to call 3 or 4 times to get scheduled and the day of service the want to reschedule. Puddle all over my counter into my basement soaked everything in the cabinet and their fix is to turn off the valves and not show up. We have bought 2 systems in 2 different houses. Never again!

• Review fromDecline T

  Date: 12/04/2023

  1 star

  Decline T

  Date: 12/04/2023

  Won something or other and called. Given no real info, really non-specific info on phone. Tech has to come to your home for you to see what you won. Said they test for 4 things only, calcium, magnesium, chorine and one other thing....minerals in water are fine. Chlorine is monitored by the water company. I asked did they test for chemicals that local company doesnt test for and that actually matter, like perchloroethylenes etc and she said the tech would have to come to my home to answer that. Asked what they sell and didn't get a clear answer to that either. Bye bye.
  

  L & L Systems, Inc

  Date: 12/08/2023

  Unfortunately, there is no contact information related to this post so we are unable to contact this individual.  If you would please contact our office at ************ at your earliest convenience, i would like to try to answer any questions you may have.  Thank you,

• Review fromKelly M

  Date: 11/21/2023

  1 star

  Kelly M

  Date: 11/21/2023

  Absolutely a rip off ! $14000.00 for a water system that runs when if chooses to run, nothing but continuous leaks in system and waiting for months to get "someone to call back" to be fixed, only to leak again. Don't forget to mention the "hidden costs" within that you are hit with later to keep the system up to date. $500.00 for filters, not included, $100.00 for a new tank because the "bladder" is not operating correctly which of course was found by tech the day of filter change to rack up some more money! When asked about warranty on this $14000.00 system that after 2.5 years needs a new tank (bladder) , this is only warranted for 90 days. Which tells me that the equipment being sold is a piece of **** to begin with. DO NOT GET RIPPED OFF BY THIS COMPANY..The entire process from sales pitch to delivery and install is a joke, save yourself $15000.00 and buy bottled water ! Wouldn't even give one star if I didn't have to
  

  L & L Systems, Inc

  Date: 12/08/2023

  I am sorry to hear of your issue.  Our sales director has attempted to contact you numerous times and has left voicemails.  Please contact our office at your earliest convenience and ask for **************************************  

• Review fromPau M

  Date: 04/26/2023

  1 star
  They are not straight forward with what they want from you...and they are very rude too.

• Review fromPaul C

  Date: 10/01/2022

  1 star
  What an awful bait and switch, beware the "free water test kits" from *********** I thought this was a service offered through *********** it is not. After I mailed in the water sample I received a phone call for someone saying that the test was inconclusive and that they wanted to send someone out to do a more thorough test. Be warned, they will pitch you severely overpriced water purification systems with some of the highest sales pressure tactics Ive ever witnessed.I thought the test would be quick, had no idea the guy was going to go into an hour long sales presentation. I could see this coming from a mile away, I should have just tossed the guy out of my house instead of being polite. This sales pitch included numerous uses of loaded language to scare me into buying their system. Hard water, they call it the silent killer really? Not from anyone Ive ever heard, whos they? You mean you call it that. This guy droned on and on, trying to scaremonger me into buying his product. I think in the end the system he tried to sell me was somewhere near $10k, what a joke. If you are actually concerned about hard water go to an appliance store and buy a water softener system. The sales guy couldnt have been more obnoxious, trying to make bs conversation about sports, or anything to make the sale. I repeatedly told him I wasnt interested, after witch he continually would brow beat me with what is holding you back, what is stopping you from making the purchase? How about your entire business comes across as unethical and shady. There has to be some gullible saps that fall for this companys bogus claims and overprice products but there wasnt a snowflakes chance in h*** that I wouldve bought one of these. Be forewarned, its clear these high pressure sales tactics are used on almost everyone. ********** should have higher standards with whom they do business with.

• Review fromRobert S

  Date: 09/23/2022

  1 star
  First they sent me a letter asking me to give them my card number and all that in a letter and mail it to them for insurance up to $10,000 damages from a water line leak ... So I guess they could say it got lost in the mail ... Then today they sent me a rigged blackjack card for a $5,000 prize ... When I seen the name on the card I burned it ... I have no clue how they got my address but this all started after I got a harbor freight card I may never use