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Business Profile

Credit Union

Credit Union of Denver

Headquarters

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BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Credit Union of Denver's headquarters and its corporate-owned locations. To view all corporate locations, see

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Credit Union of Denver has 2 locations, listed below.

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    Customer Review Ratings

    2.33

    Average of 3 Customer Reviews

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    Review Details

    • Samantha S

      Date: 03/05/2025

      Samantha S

      Date: 03/05/2025

      terrible customer service, never work with you on anything and dont give reasons either. theyve lied about processing things saying it was the paying company withholding my funds but have been proven MULTIPLE TIMES to be the ones CHOOSING to not process the direct deposit into the account. theyre all liars and dont care about their customers.

      Credit Union of Denver

      Date: 03/07/2025

      Thank you for sharing your concerns. We understand how important it is for our members to have clarity on their transactions. After reviewing your account history with accounting department, we can confirm that your direct deposits are being processed as expected.

      Currently, our system shows that your deposit is pending and scheduled to be applied tomorrow. While you can see pending deposits in digital banking, the funds will not be available until they are fully settled.We follow standard processing timelines to ensure accuracy and security in all transactions.

      If you have any further questions or need assistance,wed be happy to help. Please reach out to our team directly so we can address any concerns. ************

      Thank you,

      ******* Lee 
      Director at Credit Union of Denver

    • Felix M

      Date: 07/03/2024

      I have been banking with them for about a decade. Their CD rates are great. They only have two branches, but their online banking provides everything I need. Their customer service is incredible. They are a very stable credit union and do a good job keeping up with technology. The only downside is their limited credit card offerings, which is not a big deal. Give them a try, especially if you are looking for good deposit rates.

    • Whitney K

      Date: 04/03/2023

      The credit union of Denver is the biggest scam of a bank I have ever had to deal with! They repoed my truck because they had a mess up in their system and didnt account for my payments right. I have send in proof of insurance 5 times and they still want to charge me to insure the vehicle. It took them 10 month to set my auto pay up finally I filled out the form multiple times. The representatives are rude and do not listen nor are they helpful in any way shape or form.

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