Reviews

This profile includes reviews for Boston Market Corporation's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Boston Market Corporation has 56 locations, listed below.

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  Boston Market Corporation

  Lakewood, CO 80401-3114

• 

  Boston Market Corporation

  9430 Fields Ertel Rd Cincinnati, OH 45249-8207

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  Boston Market

  6000 Rufe Snow Dr North Richland Hills, TX 76180

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  Boston Market Corporation

  7931 Governor Ritchie Hwy, #A Glen Burnie, MD 21061

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  Boston Market #76

  16773 Chagrin Blvd Shaker Heights, OH 44120

Review Details

• Review fromCharvia H

  Date: 11/09/2024

  1 star
  On November 8 at 5:25 p.m. Store #*** - I purchased a 1/4 dark chicken/rib meal and the ribs look terrible with sauce added on top. The sweet potato casserole and creamed spinach taste off. The clerk didn't give me a receipt in the bag. I can provide a screenshot of the purchase and pictures of what the meal looks like. This is the first time I've been disappointed with my purchase. I tried submitting a support ticket and feedback but it never submitted (endless circling). I want a refund of my purchase ($26.54) or I will dispute the purchase with my bank.

• Review fromNa N

  Date: 10/01/2024

  2 stars
  They change the food so much over the years and the prices are absolutely ridiculous. Theyre so bad on portion control that you get a tiny side for six dollars thats ridiculous and a family of three is $40. The food is not that good for those prices sorry

• Review fromJudi M

  Date: 08/26/2024

  1 star
  Im not one who complains and this is NOT about your food. I was driving on the Boston Post Rd in ****** or Milford Ct and I happen to see your store. You couldnt miss it because there were many ***** banners & signs on the windows & the parking lot!! It doesnt matter that Im not a supporter or not.. What matters is I dont want politics shoved down my throat!! Its tacky & definitely unethical!! Not that it matters to you but Im not going to stop at this establishment! I dont know if all your stores support this but maybe you should look into it if not. Thank you for the time

• Review fromChris Y

  Date: 08/15/2024

  1 star
  I used to regularly purchase gift cards for Boston Market at ********** since I ate there every week and I purchased another $100 in $25 face value cards several months ago. Boston Market seems to be having financial problems and wont' honor the cards at any locations that remain open, and ALL of the locations in ******* have gone bust. I highly recommend that people AVOID buying their gift cards now!

• Review fromVincent’s F

  Date: 12/08/2023

  1 star
  I purchased a$25.00 gift card and shortly thereafter it closed it stores

• Review fromGerald P

  Date: 10/20/2023

  1 star
  If I could rate a 0 I would. I placed 2 orders from Boston Market *******************. They substituted 2 different orders, which I did not discover until I got home. I called the manager who said. "You should have seen the mistake when you picked up the order." By the way, it wasn't a mistake. He said the substitution was all they had. He charged me for the higher priced items with no remorse. I am done with Boston Market!

• Review fromSummer L

  Date: 09/01/2023

  1 star
  Bounced over $700 worth of checks in my account. My 15 year old daughter was an an employee there. Checks bounced for insufficient funds and NOBODY EVER DID ANYTHING ABOUT IT. Corporate office never returned my emails. You couldnt get anyone on the phone, every extension sent you to a voicemail. I basically ended up paying my daughter to work for Boston market. Lets mention also how they hired a ********* manager who sexually harassed all the underaged females that worked there and when my daughter went off on him, he had the nerve to call the police. Store Manager promised me she wouldnt put him on any more shifts, prior to this incident, with my daughter and well that didnt happen and my daughter never returned. Police did nothing because their cameras magically no longer worked. The store Manager also promised to have my money back. Nothing. Now I ride buy and they closed the whole place down. Im a single parent of 4 kids, 2 of which have a deceased dad. I NEEDED those $700. You really screwed the ver my household!! Thank you for that!!!

• Review fromTim C

  Date: 08/21/2023

  1 star
  I placed an online order on 8/18/23 on the Boston Market app. The order was placed at store #*** in ***** *****. My online order was confirmed and my **** was charged $58.11 with an estimated delivery time that evening. Later I received an email update stating that my order was cancelled and to contact the store directly. I tried calling the store listed on the order confirmation and only got a busy signal. When I went by the store today, it was basically closed with no one in the store. I have not been refunded and now have no way to contact Boston Market. If this store was closed, why was it still listed as "active" on their app? I feel that this was a very misleading tactic and one that will cost me valuable time and resources to get my $58.11 back.

• Review fromBrittany D

  Date: 06/06/2023

  1 star
  No stars at all. I placed an order and when i picked it up the whole order was wrong. They didn't bother to call and tell me some items were not available they put whatever they wanted to on the plate and sent it out. I contacted the store spoke to someone who claimed to be a manager named ******* who stated he was going to do a refund for me. After a week and not refund or contact i called again to be told there's no manager there and they cannot do a refund contact customer service. I've called the customer service line 100+ times and wrote 20+ emails and no response. I would like my refund for .y horrible food and service

• Review fromchristopher E

  Date: 05/04/2023

  1 star
  They took away every customers accumulated reward points. My son had close to **** points which would be a 12 person buffet meal and I was approaching 500 points which would have a value of at least *****. I want to be compensation for these accumulated points.