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Business Profile

Counseling

Mediated DisSolutions

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Counseling.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/08/2022

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    HIGHLY BIASED investigator with selective hearing and personal agenda. Part of being an investigator is remaining neutral, fact finding and reporting. Her final report is full of biased opinion while ignoring facts such as medical documentation and other legal documents. Recommend you record your interview and witness interviews and or have your attorney available. Neutral adults and children felt pressured and were being manipulated to say something they didn't say, and final report also demonstrates her own biases and revised and misquoted statements. Let alone take action on unsupported false allegations. You will need to subpoena all your witnesses if she conducts your investigation. If these isn't a class action suit against ********************************* already, I'd be surprised. Being in the medical field and experienced in the legal field, her methods are unethical and highly questionable. Review history ratings, it appears this is the common problem. I recommend reaching out to state licensing board or contact your state IG office to file complaints. She has done good effort to hide her license # to avoid complaints. It also apparent she has violated multiple CFI Chief Justice Directive ***** standards. https://www.courts.***********/Administration/Executive/cficomplaint/index.cfm https://dpo.********.gov/PrivateInvestigator

    Business Response

    Date: 11/09/2022

    It appears the complaint was filed by a parent who was unhappy with the outcome of the investigation. I do not make up the facts for the cases. I investigate and report. 

    The neutral adults and children would be the parent's witnesses, so not neutral at all.

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