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Business Profile

Hot Tub Dealers

Mountain Mist Pool & Spa of Longmont
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BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Mountain Mist Pool & Spa of Longmont's headquarters and its corporate-owned locations. To view all corporate locations, see

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Mountain Mist Pool & Spa of Longmont has 2 locations, listed below.

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    Customer Review Ratings

    1

    Average of 1 Customer Review

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    Review Details

    • Terri G

      Date: 02/26/2024

      Mountain Mist is one of the worst companies I have ever dealt with. They care nothing about the customer, are unprofessional, unreliable, incompetent, and incommunicative. And the owner is an obnoxious bully.I paid $150 for them to check a **************** in my hot tub. They couldn't figure out the leak & didn't have replacement diverters. They left promising they would call back re both. They never did. I called repeatedly for weeks, then months, trying to get the diagnosis & an explanation for a fix. They never returned a call.I got another company who diagnosed & fixed everything on the spot in less than an hour. I asked MM for a refund & was told the owner ***** would call back the next day. He never did. I waited a week, called again, he answered the ********* started to explain what happened. He cut me off, said (yelled), among other things, I didnt call you bc I was busy. I know why youre calling. I dont work for free and Im not eating the $150 and hung up on ****** never rec them to anyone for a hot tub or service.

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