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Business Profile

Lamp Shades

Lumenarea.com

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Jeffrey M

    Date: 10/07/2023

    Thumbs down. My client paid 250 dollars for a light switch/dimmer that is highly marked up. Comparable switch's are less than a hundred dollars. Took the switch out of the box and installed. The dimmer didnt work. Removed the switch, stopped work early, traveled 25 miles to ******** and met with one of the firms employees. The said employee tested a replacement switch but didnt test the switch being returned. I mentioned this but the employee just handed me the new switch box. I didnt think much about it and left, trusting the honesty of the firm. Reinstalled the new switch, everything worked. BUT, the next day the design contractor let me know that she was being charged for the original switch as well as the replacement. When I contacted ********* they said It was MY responsibility to know why the switch didnt work OUT of the box. The switch has a removable face to change the color. I didnt do anything other than install the switch. I did not try to change the face piece. The designer got charged for both switches. When I talked to the owner he was rude, uncooperative and got smart with me. Besides being ripped off by mark up there was the loss of time, fuel, and the unpleasant encounter. My advice would be to avoid this firm. There are plenty of competitors out there.

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