We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Health Products

Charlotte's Web Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Health Products.

Reviews

Customer Review Ratings

4.69

Average of 143 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Roe W

    Date: 11/20/2024

    Great quick friendly response to any concerns with customer service I will be buying again.

  • AJ N

    Date: 11/15/2024

    The sleep products worked for us and are very happy with it. The staff is very knowledgeable of their products & eager to assist potential clients. Weve used other sleep products from other stores but they all had unpleasant aftertaste. Would highly recommend Charlottes Web sleep products !

  • Steven D

    Date: 11/08/2024

    While using this product, late at night, I witnessed a miracle . my wife was having a seizure and I put a tincture of the original formula of *********** Web CBD in her mouth, just before she was in full episode, and it stoped it in seconds . this product should be in the bag of tools for EMS professionals, if for nothing but to stop damage to the patent . I'm currently trying to become a partner with this company to get the word out with the support of the best in the business .

  • Carole T

    Date: 11/08/2024

    Superior products, easy ordering, fast shipping, great service. Thank you!

  • Melanie J

    Date: 11/07/2024

    I have been buying CBD topicals from Charlottes Web for several years. The products are superior as well as wholesome and healthy. The **************** is superb and very friendly.

  • Lettie C

    Date: 11/06/2024

    *******************, has a great product. When I reached out to the customer service team about an item I wanted. They answered very quickly and had the information to get me the product as soon as it will be available.

  • Teresa E

    Date: 10/30/2024

    This company was and is incredibly diligent about its product as well as its service to customers.I made a mistake on my order and within less than 24 hrs. the issue was resolved with a simple email. I look forward to trying its product in the future. I would recommend them highly.

  • Tommy H

    Date: 10/23/2024

    Great customer service! They take care of you every time

  • Daniel A

    Date: 10/21/2024

    Charlottes Web (************************) is a great resource for quality CBD related items. We have been using the oils, creams, and balms and love them. Great website, great service, and great customer service when needed. I would recommend them to anyone.

  • Christine R

    Date: 10/20/2024

    They worked with time, but so pricey! Ill order more for now, but not so sure Ill be able to keep it up long.

Charlotte's Web Inc. is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.