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Business Profile

Dumpster Services

Dumpster Diverz

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Dumpster Services.

Reviews

This profile includes reviews for Dumpster Diverz's headquarters and its corporate-owned locations. To view all corporate locations, see

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Dumpster Diverz has 3 locations, listed below.

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    Customer Review Ratings

    1

    Average of 1 Customer Review

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    Review Details

    • Ami J

      Date: 01/28/2024

      After moving to a small town I was excited to support a local small business. I had signed up for trash services 6 weeks before moving and was supposed to have a dumpster delivered within the first week I arrived. I struggled to get in touch with the company for days, and when I finally did, I was informed that they had issues getting the dumpsters. I was told 3 different dates for delivery without anyone showing up or contacting me, then finally got one delivered about 8 days after the last date I was promised. It was explained the situation regarding pickup at this time and I was very understanding. However, as time went on delivery was not done on the schedule I was told and no communication about changing was ever mentioned to me, I had to reach out regarding pickup constantly. I had emailed several times regarding the agreement I was supposed to sign that I had the dumpster and I still have not seen it to this day. I called and left 20 messages to get on a list for communication regarding pickups, I tried to pay my bill and get the service agreement. I did not hear from the company for 7 weeks after countless voicemails, emails, and ******** messages, and went weeks without trash pickup. After the new gal started I finally received a bill it was for 5 months of service and I had only had the dumpster for 11 weeks. I contacted them to ask questions to understand the bill I spoke with the owner of the company and she was very rude and disrespectful to me. I was frustrated due to the lack of communication and the service that was agreed upon was not consistent or what was promised, while still being polite and voicing my frustrations I didn't think being rude and nasty to me was called for. A scheduled pick up of the dumpster was discussed for Sunday with a call when someone was on their way. I never received the call. Very disappointed in this company, they had time to post scavenger hunts on ******** but not enough time to talk to their customers.

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