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Business Profile

Heating and Air Conditioning

Balance Point Heating, Cooling & Plumbing
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Balance Point Heating, Cooling & Plumbing's headquarters and its corporate-owned locations. To view all corporate locations, see

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Balance Point Heating, Cooling & Plumbing has 2 locations, listed below.

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    Customer Review Ratings

    1.5

    Average of 2 Customer Reviews

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    Review Details

    • Andrew B

      Date: 01/23/2025

      Andrew B

      Date: 01/23/2025

      I have been attempting to resolve issues with my mini-split heating installation for over four years. Despite assurances that the system would efficiently and effectively heat my home, it has consistently failed to do so each winter since installation. The numerous service calls and expenses incurred to address the substandard work have been both frustrating and unacceptable. Each time a technician visits, I am charged for the service, even though it is due to their negligence, and yet the system remains inadequately repaired. I 100% do not recommend this company to anyone.

      Balance Point Heating, Cooling & Plumbing

      Date: 02/03/2025

      Hello ******! Were sorry to hear about your experience and understand how frustrating it has been. After reviewing our records, it seems we last serviced your system three years ago, providing diagnostics and repair options at that time. As the system was out of warranty and had been serviced by other companies, we were unable to offer complimentary *********** still like to address any concerns you may have. Please feel free to contact us at your earliest convenience so we can discuss further. Your feedback is important to us, and were here to assist. ????

    • Tom K

      Date: 01/04/2023

      Timeliness and quality of work was fine but $580 for 90 minutes of labor for a simple water heater gas value replacement under warranty was outrageous. Requested a review of the bill by the owner but never got a response.

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