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Business Profile

Air Conditioning Contractors

Benjamin Franklin, The Punctual Plumber
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

4.2

Average of 10 Customer Reviews

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Review Details

  • Douglas R

    Date: 10/04/2024

    Douglas R

    Date: 10/04/2024

    Good service. Reasonable prices. Staff is excellent. Professional plumbing service. ??

    Benjamin Franklin, The Punctual Plumber

    Date: 10/07/2024

    Thank you for the great rating. We appreciate your business.

  • Ray W

    Date: 02/21/2024

    Ray W

    Date: 02/21/2024

    Dean D****** arrived promptly and fixed our plumbing issue! He was friendly and informative and we appreciate it! Thank you for a job well done. So great to get such professional work done here in ***** Colorado.

    Benjamin Franklin, The Punctual Plumber

    Date: 02/22/2024

    Thank you for the nice review of your experience. We look forward to serving you again should the need arise.

  • Dana H

    Date: 01/10/2024

    Dana H

    Date: 01/10/2024

    Dean with Benjamin Franklin plumbing was great! He was courteous Speedie and helped diagnose the problem. Would highly recommend, will also be using them for any plumbing issues from here on out.

    Benjamin Franklin, The Punctual Plumber

    Date: 01/16/2024

    Thank you very much for the great review. We look forward to being your service company if you have any needs.

  • Rebecca W

    Date: 12/05/2023

    Rebecca W

    Date: 12/05/2023

    Great service from Josh ! Very polite and explained everything well. Very pleased !

    Benjamin Franklin, The Punctual Plumber

    Date: 12/06/2023

    Thank you so much for the great review. We appreciate your business. Please let us know if you ever need a plumber again. We will be there for you.

  • Barbara M

    Date: 10/02/2023

    Barbara M

    Date: 10/02/2023

    We were scheduled the same day which was a blessing. ******* was thorough and explained what was/wasn't happening. He was very respectful and kind.

    Benjamin Franklin, The Punctual Plumber

    Date: 10/04/2023

    Thank you so much ******* for the nice review. We appreciate your business.

  • Syrus D

    Date: 07/30/2023

    Syrus D

    Date: 07/30/2023

    Our tech was on time, professional and took care of our plumbing needs quickly and efficiently. He walked me through the problem, the fix and what else to watch for with aging equipment.

    Benjamin Franklin, The Punctual Plumber

    Date: 07/31/2023

    Thank you for the great review. We appreciate your nice review.

  • Jack C

    Date: 04/24/2023

    Benjamin Franklin Plumbing *************************************************** Three times in February and early March this company attempted to clear our main sewer discharge line either by snaking or hydro jet at a total cost of approximately $1517.On the third try it was recommended that the line be replaced which I agreed to at a cost of $9881, estimated to be 80ft. of excavation and maximum eight hours labor, which I approved.Upon excavation of the line it was determined that the grade of the line was near zero with no way of getting the recommended slope, except with either septic tank elevation change, or install a sump and grinder pump. I accepted the sump system the least costly and most expeditious solution. The cost quoted was $5500, I accepted this amount, trusting that this company would be a fair and honorable business. While I was pleased with the performance and quality of work performed by the field personnel, I am extremely disappointed in the final project.I dont object to the original cost I am disappointed in that some credit wasnt given for the failed line clearing. I am extremely upset with the cost charged for the sump system. After a little research I found the cost of Pro380 sump system with the hp LP382LE51 pump list for approximately $691 at three different providers ******** Plumbing, ********** and ******.Considering that the area with exception of an addition of a hole of about 3ftX3ft was already excavated, the crew and equipment were already on site no additional mobilization was required. Just estimating with a riser and some additional PVC total material about $1158 and not knowing the hourly rate of the crew say $500 for extra labor, total $1658 and then round to $2000 total, I believe the price quoted over charged me $3500. I had requested an itemized bill but was refused. I do believe this was a case of violating the trust of a senior citizen and indicative of price gouging.

  • Neat and Trim Painting

    Date: 04/19/2023

    Neat and Trim Painting

    Date: 04/19/2023

    Excellent service, solved one problem, enlightened us on another. Plan for future project. Totally excellent

    Benjamin Franklin, The Punctual Plumber

    Date: 04/26/2023

    Thank you ************. We appreciate your business and look forward to helping you if you need us again.

  • Tiffany V

    Date: 03/22/2023

    Tiffany V

    Date: 03/22/2023

    Great! 4.8 stars on ******* Most reviews of any company on west slope of ********

    Benjamin Franklin, The Punctual Plumber

    Date: 10/04/2023

    Thank you for your great review

  • Larry B.

    Date: 07/18/2022

    Larry B.

    Date: 07/18/2022

    This Company is a big scam. They wanted to charge me ******* dollars for a 70.00-dollar repair.Plus, they wanted ******* dollars to remove a 5x5 ft, of drywall just to find the leak.We were without a washer and dishwasher because of them for 5 weeks. Being a Senior. seems to me they take advantage of the Senior's. I live on a fix budget. Not only did they not clean up their mess, but it also ruin are carpet. I wouldn't trust them with a garden hose repair.Watch out this company,

    Benjamin Franklin, The Punctual Plumber

    Date: 07/22/2022

    To respond to your review, Benjamin Franklin Plumbing arrived at this home to existing water damage to the carpet and drywall from an existing leak in the drain line. (Photos were taken) After multiple evaluations and estimates you chose to go with a cheaper option and not our company. Although our estimate was higher than the handyman repair you chose, we performed NO WORK and COLLECTED NO MONEY. I have a recorded phone conversation of ************************* admitting the water damage was pre-existing. Very sorry your situation has driven you to attempt to extort our company. Your plumbing from **** belongs to you, therefore if we did NO WORK the mess belongs to you. Dishonesty does not help your case.

    Larry B.

    Date: 07/22/2022

    When we discovered the leak, we vacuum the water out of the carpet and dried the carpet. The plumber had us run the washer 3 different times with flooded the floor again. They couldn't determine what was leaking. There moto is to clean up after themselves. They didn't. left the water standing..That ruin the carpet and drwall.. When I spoke with **** on the phone he did not mention the phone was being recorded. He violated my privacy. We are taken legal action.

    Benjamin Franklin, The Punctual Plumber

    Date: 07/27/2022

    Good luck *****. In the ***************** only one party needs to be aware of a recorded conversation, I was aware. Plus, it intrigues me why you would say that and be so offended you admitted the truth. The truth is what I want everyone who reads this thread to see.

Benjamin Franklin, The Punctual Plumber is BBB Accredited.

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