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Business Profile

Ammunition Reloading

Sharpshooter LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Ammunition Reloading.

Complaints

Customer Complaints Summary

  • 13 total complaints in the last 3 years.
  • 3 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/01/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Placed an online order through the company (#*****, total of $76.85) on 6/14/2024. Confirmation email stated items would be received in 5-7 days, and an email would be sent when the order was shipped. I never received an email and attempted to contact business on 6/24/2024, with no answer. I have called every day since and left voicemails. I have left messages on the website as well as emails without any contact. I am simple trying to get a refund.

  • Initial Complaint

    Date:06/26/2024

    Type:Delivery Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered $234 worth of merchandise going on 3 weeks ago, it was never sent. I have tried contacting *** ***** ***** (?) through both phone and email on more than 5 occasions, with no success: he refuses to communicate, still hasn't shipped my items, nor has he issued a refund...which I have requested three times.

    Customer Answer

    Date: 07/18/2024

    I finally received my items. 

  • Initial Complaint

    Date:06/23/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I received a damaged product from this company and I have tried to contact them with phone calls and emails for over a month about replacing or repairing the gas check maker and no response whatsoever.package was not properly packaged

  • Initial Complaint

    Date:11/23/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Im a South African Citizen Residing in South Africa. My Brother residing in Australia told me about the product that Sharp Shooter sells, he saw it at the **** ****. I ordered the product on line and made payment. I sent mails phoned and only got the voice mail no answer no response. Money were paid into their account. Up until now today since the 17/11/2023 no confirmation of my order or call back or response to my e-mails. This was money saved to buy their product. I would like delivery of the goods any correspondence would be appreciated or a refund. Hope this will help. Regards ****** *******

  • Initial Complaint

    Date:11/16/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Ordered over a month ago and no communication from seller and no items received

  • Initial Complaint

    Date:11/16/2023

    Type:Delivery Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    11-6-2023 ordered parts and was charged instantly, no communication from the company, contacted then on their website 3 times with no response I just want a refund.

    Customer Answer

    Date: 01/08/2024

    Received package, but had not known it was delivered because of no tracking info. Also it was extremely late and their was zero communication from the company.

  • Initial Complaint

    Date:08/14/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I made an order number #***** on 24th July and it was supposed to arrive in a weeks time yet even after 3 weeks the order had not been sent and I have tried to call the number on the website , I have written emails and there is no response , all I want is for the store to deliver the products I ordered .

  • Initial Complaint

    Date:07/29/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am trying to contact them to exchange an item i ordered the wrong one. They never respond to emails, messages or calls. I have a .22.mag kit I need to exchange for the .22 LR kit.

  • Initial Complaint

    Date:05/19/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Ordered on the second three weeks later and no response to emails or phone calls. Order #***** for $96.80.

  • Initial Complaint

    Date:05/18/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    - Ordered two items on Apr 15, 2023 - Today is May 18th and the items have not been received - The seller claimed the original shipment was lost by USPS but couldn't provide a tracking number - Seller then claimed they would re-ship around May 11th but dodges every time I ask for a tracking number - Horrible communication and clearly isn't going to honor the order - SCAM/DO NOT DO BUSINESS WITH

Sharpshooter LLC is NOT a BBB Accredited Business.

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