Reviews

This profile includes reviews for Magnuson Hotel Nederland's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Magnuson Hotel Nederland has 2 locations, listed below.

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  Magnuson Hotel Nederland

  55 Lakeview Dr. Nederland, CO 80466

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  Magnuson Hotel Nederland

  PO Box 1698 Nederland, CO 80466-1698

Review Details

• Review fromPat B.

  Date: 11/13/2023

  2 stars
  We were asked to leave the hotel because I called an employee an a**** and said they stole our stuff!! So, we came back to the room and we couldnt get in, there was a man 2 or 3 doors down cleaning a room (managers brother) said, we needed to go to front desk to get it fixed, my husband went ahead, I said out loud thats weird we booked for two nights, and the man said, maybe it was canceled and laughed, by then I was walking to front desk, worried about our stuff, and did say a**** under my breath, wasnt even looking at him, why would you laugh! I went to the front and the girl who works there jumped up from the lobby sofa where she was sleeping and shuffled over, my husband was working with another man to fix the card but worried I said, you didnt take our stuff, I heard the girl from the sofa say no, and I said, are you sure? Yes, came a response, if you saw the employees, all were young, no name tags, dressed like they just got out of bed, and smelled of pot; my confidence in the staff was iffy, after 5 min they fixed the key and we left. Upon our return, we were told that we would receive a refund for the remaining night but we needed to leave because we were abusing the staff, I shouldnt of lost my temper, but instead of the mgr coming out to talk to us, the entire staff came out shouting, we were surrounded, it was scary, we went to our room and packed, on our way out the manager arrived and asked us to leave, no name tag but he told us we couldnt leave a bad review because he would delete it and we were never allowed back, I commented on the pot smell on all his employees and was told all about the legalization of pot in CO, I just walked out calling them all babies, I was almost to our vehicle when the mgr burst out the front and screamed okay *****, I cant wait for your generation to die Husband attempted to get a receipt but mgr chased my husband out calling him an a****** and taking pictures, no refund given! Not okay! We left, why chase us?