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Business Profile

Laundry

Navajo Trail Laundromat

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromRUS G.

    Date: 08/29/2023

    1 star
    I used to love this laundromat when the previous owner owned it. It was kept meticulously clean and I was always assured a working washer and dryer.That has all changed since the new owners have purchased it. It is apparent that their new priority is now on their linen supply to vacation rentals and the maintenance of the laundry washers and dryers "is the lowest thing on their list of priorities".Over the past month(s), I have witnessed a steady decline in working washers. Out of all the washers, only about 75% of them did not have an 'out of order' sign on them, during my last visit.I would have given this review a 1-star rating, except for the attendant lady who struggles to keep the place clean and clutter-free. She is constantly picking up and wiping out **************** for pet hair and debris. All while trying to keep a positive attitude in a declining environment.Update: It has been 1 month since I posted my first review. As you can see from my recent photos, the same washers have still not been repaired! Out of 20 washers, 5 of them are out of order! This should not be stood for. Post your reviews and make the owners take ownership for their negligence!

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