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Business Profile

Concrete Contractors

The Concrete Company

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Concrete Contractors.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/24/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The owner **** stated several times that they take every job seriously and respect the home owners property. He had his crew out and they demolished the driveway and prepped the driveway for new concrete. The crew placed tools on my lawn area and I had to tell them to remove them from the grass. The next day they tried to pour concrete and truck broke down, there are oil stains everywhere on the road outside the house. The only time I got messages from the owner **** was for the payment. Below are some pictures. His crew damaged my front lawn and cut the irrigation line to the sprinklers. I asked them to repair it and I was told by **** that we will get it done and the front yard damage is still pending . He is now ignoring all my calls and messages, now that he has the payment. Funny enough, as an owner of a business he never reached out to ask me how everything went, all he was interested in is when will I get payment. When I asked him to have his crew clean up they came out and did the work. I immediately got a text from **** asking for the final payment, I said let me inspect the work and then will make the final payment . He was very rude and said if you dont have the money to pay just let me know. Later that evening I paid him and since then theres been silence.I called him 4-6 times this week and no answer. Finally i decided to block my number and he answered and he said i will send you the money to fix the grass yourself. Im supposed to be receiving an Invoice which i still have not. The owner is not trustworthy and does not live up to his word.Followed up with The Concrete Company after he told us that he will schedule us in after 2 weeks, to only being told he will fit us in this week and get back to me by Friday evening which has not happened.They do not stick to their word or by the standards that they potentially preach when they want your original business.

The Concrete Company is NOT a BBB Accredited Business.

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