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Business Profile

Roofing Contractors

S & S Contracting Services, LLC

Headquarters

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for S & S Contracting Services, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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S & S Contracting Services, LLC has 4 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:11/14/2022

      Type:Customer Service Issues
      Status:
      AnsweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have a contract with this company to repair my home from hurricanes ***** and Delta. After being paid in full to complete all repairs on my house by my insurance company (Gulfstream) in Dec 2021 they have yet to actually fulfill the terms of our contract. Its has been over 4 months since they have did anymore work to the house. During that time I have been trying to get ahold of the owner (******) and have yet to hear anything from him. The main contractor (*******************) has been in touch with me but gives me the run around on when they would be out to complete the house due to them being in ** doin hurricane clean up over there.

      Business Response

      Date: 12/04/2022

      ****** spoke with *********************, the homeowner, on Nov 29th at 2:30p E.S.T. & explained everything.... all we thought was remaining on the job was a few k**** on cabinets. Additionally upon arrival to make final repairs, we were told that ************* had a guest & we couldnt get in to finish repairs. Since then, ************* has since given us a list we are reviewing & scheduling accordingly for a repair technician to make required repairs. 

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