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Business Profile

Tire Dealers

Big O Tires

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Tire Dealers.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Amy S

    Date: 11/01/2022

    I would like to warn others about the unscrupulous business practices of this company. We brought our vehicle to them with a complaint of vibration at highway speeds. Figured it might be the tires or suspension. They came back with $1600 worth of work that needed to be done. We discussed it, negotiated a bit and then agreed to have the work done at their place of business. Car was to be finished before close of business. They called after it had been there for 5 hours to let us know in removing a part, they broke another one... this part would be an extra $900 from the dealer, but they acted as if they were doing us a great favor finding an aftermarket part for $600. Also the vehicle would not be able to be picked up that day. We argued this to no avail because I felt if apart broke in their repair process we should not be responsible for the additional part. Again we agreed to paying more because we needed our car back. At the time we went to pick up the car the following day, we were informed they charge another 4% fee on credit card transactions! (And they dont accept checks). This business is out to nickel and dime you out of thousands of dollars and I question the skills of the mechanics they hire. Please find a more reputable repair shop and if you decide to buy tires here, make sure you have cash!

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