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Business Profile

Auto Repairs

J’s Mobile Mechanic

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/02/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Sorry for the late report, hadnt heard of Better Business Bureau til recently, but havent heard from this guy since 02/28 - its now 04/01. despite a business agreement. I tried contacting him many times; even thru ***************** Found thru the marketplace, & was told he does great work & could repair my vehicle. The business is called Js Mobile *********************** ******* number of **************, unsure if biz is actual - since had trouble locating it. lm honestly appalled the lengths he went to appear knowledgeable & reliable when coming to work on it; even using (a fake pic of) his daughter as excuse, before finally disappearing. Just to take what money he did. I was recommended on 01/04, by a ***** wont name here, but could if needed also. He said the mechanics name was ***, but the business card said *********************** - didnt think much of it since how he came across@the time. But had him write up signed receipts, as well as (purchased) parts receipts -before paying him- which I still have. a bit harder to get, but was probably desperate to get the last $600 from me before ditching entirely. Over 2mos, he managed to get $2,200 from me. & wanted $400+more, but probably suspected I was onto his scheme - since he cut ties after. When trying to locate ******************* from address ******************* he gave - shop owners said he couldnt have worked at that shop for 5-7+yrs; if at all. Also said others reported *** as well - not finishing projects & using same address. +closest digital footprint I could find were Pjr mobile mechanic LLC. thru ******** unsure if the 2 are connected. Im really irritated with it entirely - & I would like help resolving this, in any way possible. I already put so much ************* (& money) into this vehicle the past 4+yrs, & am out $2,200 - thanks to this fake scammer. Any & all help is greatly appreciated, & I thank you for reading thru my long worded complaint (Alt Add: *****************************************)Car: ***** ***** Accord

J’s Mobile Mechanic is NOT a BBB Accredited Business.

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