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Business Profile

Property Management

Central Park Management

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Property Management.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/02/2024

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The business used my card for an unauthorized charge and then made me pay double to only them charge others fees for clerical errors when it was on them. Im disabled going through ***** and just lost two organs.

    Business Response

    Date: 12/30/2024

    We have been in contact with complainant both prior to and after receiving notice from the BBB. We have waived the $35 credit card charge back fee from the tenants account. In addition we have given the tenant a free months rent for December. The total amount of those two is equal to $160 and we consider the matter resolved. We do not believe that compensation in the amount of $2,000.00 filed under the complaint is warranted.

    Customer Answer

    Date: 12/30/2024

    Better Business Bureau:

    I have reviewed the response made by the business, and find that this resolution is satisfactory to me.

    Regards,

    **** ******

Central Park Management is NOT a BBB Accredited Business.

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