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Business Profile

Beverage

Kung Fu Tea

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/25/2024

    Type:Service or Repair Issues
    Status:
    Unresolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I went into Kung Fu Tea 30 minutes prior to closing time to purchase a boba tea (which is 9:00pm), however I was told by the staff that I was an unable to due to the fact that they had already cleaned all of their blenders. I then responded with Dont you still have 30 minutes before you close? To which they responded, Yes, but were trying to clean up because we have an event to get to. This is the second time an incident like this has occurred at this location and it is unprofessional.

    Customer Answer

    Date: 03/27/2024

    This incident occured at the Kung Fu Tea located in ********, **.

Kung Fu Tea is NOT a BBB Accredited Business.

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