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Business Profile

Plumbing and Heating

Plumbing Connect Systems, LLC
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BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Michael K

    Date: 11/30/2023

    Michael K

    Date: 11/30/2023

    After waiting all day for them to get back a an arrogant shady creep named ******* (best plumber in the world according to him) called me in the evening, and tried to pad the bill before even looking at the job, and then tried to get me to wire him half the money before he even looked at the job. I took a hard pass on this, and strongly urge everyone else to do the same.

    Plumbing Connect Systems, LLC

    Date: 12/01/2023

    I've interacted with ****, or at least that's the name he prefers, as per *******************************. He initially contacted me for a service, specifically the installation of a washer box. After discussing the job and sharing pictures, I determined the labor cost, as he preferred to cover the material expenses. **** agreed to the proposal, and I informed him that I'd be sending an official approval link.

    The following day, I sent him the link along with detailed information. Surprisingly, he insisted on paying the full amount immediately, despite my standard invoicing practice of a fifty percent deposit upfront and the final deposit upon completion. He even texted, "or you don't want me to pay in full?" a clear contradiction to our earlier agreement, which I have documented in our text messages.

    I'm unsure where the misunderstanding occurred, but things took an unexpected turn when he began hurling curses at me. Although I didn't document the exact words he used, I do have another individual who witnessed his rude and highly disrespectful behavior as a customer. I can readily provide the text messages where he approved and expressed his desire to pay in full as evidence.

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