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Business Profile

Vaporizer

CakeCartridges.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Vaporizer.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/19/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I placed an order and they scammed me I never received my order and they blocked my phone number and sent me a fake tracking number

  • Initial Complaint

    Date:03/08/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 2/28/2023 I placed any order with the business on line. Money was sent through cash app, I received tracking # and company name of shipper. The day my order was to arrive I get email stating they needed $200 to basically hide from customs(mind you this is domestic shipment) which the driver would reimburse me 90% on delivery. I am out 120$, just because I know how logistics work.

  • Initial Complaint

    Date:02/13/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Ordered some vapes from them. Had to pay with CashApp. Once $130 was verified with a screenshot of transaction. They sent me an email to a shipping company with a tracking number (bogus shipper with a website and email address. The email addresses from both companies is no good, both of my emails were sent back to me as undeliverable. Will be filing a complaint about them also) I got an email from shipping company saying I needed to send $200 for insurance, the package was held up in ****** ***** by customs. I was wary, and I have text messages from both the seller and shipper. I sent the $200, then I got another email from shipper that it was going to be another $350, I told them to kick rocks and I wanted a refund. Didnt hear back from them. The shipper has a nice looking website as does the seller. Total scam company. Put in a request to CashApp to get my money back, have not heard from them. This was all on or about 2-4-2023. I have screenshots, emails and texts for these transactions. Shipper is UsExpressmails.com

CakeCartridges.com is NOT a BBB Accredited Business.

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