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Business Profile

Association Management

Vail Run Resort

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Association Management.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review frommonica s

    Date: 10/08/2023

    1 star
    The resort is in perfect condition including the rooms, space and cleanliness however one staff member by the name ******** was the most annoying, pathetic and miserable guy who threatened us ( family) that he will kick us out from the resort if we dont sign the paperwork ( our license plate and credit card number) and give it to him within an hour or so which me and my husband was going to give him before he closes his shift, he came to our room with his nasty rude face and has the audacity to tell the customer that he can kick us out, what a miserable guy was he, I hope no one get to see his stinky face as I have never ever seen this type of customer service in my life, afterwards when we dropped the paperwork he apologized and said sorry I was a complete jerk to you and I shouldnt have said that since I didnt get the paperwork I was upset, Really if things dont happen as per his timing thats how he treats the customer? Also I wish they have some kind of security lock as anyone can access the hotel since the lobby closes at 7:45 pm and its very open and quite which is the only point that doesnt make us stay again. I really want the management to take action against this *********************** as hes obnoxious, rude guy who doesnt like if things doesnt work as per him and shouts on a lady. Awful, Awful, shameless guy.

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