Debt Relief Services
Pioneer Law Firm, P.C.Information and Alerts
Alert Details
This business has 2 alerts.
Pattern of Complaints
On September 23, 2021, Better Business Bureau recognized a pattern of complaint from consumers regarding billing, contract, and customer service issues. Consumers allege fees are not disclosed up front or in the pricing of the service, and the cost of the program is higher than paying off debt without Pioneer Law Firm, P.C’s services. Additionally, consumer claim breakdown of debts does not include company’s fees, and they do not receive any personal legal advice from an attorney as promised; consumers are provided advice from account managers.
Further, consumers assert they are not aware of their debt account status and are charged beyond the term of their agreements. In addition, consumers allege they have difficulty reaching Pioneer Law Firm, P.C for assistance and the company allows their debts to go into default due to neglect; in order to get a settlement, consumers are required to sign non-disclosure agreements to resolve complaints.
Alert
BBB has received information, Pioneer Law Firm is contracted with Strategic Financial which is subject to a pending government action, click here for details, https://www.bbb.org/us/ny/buffalo/profile/debt-relief-services/strategic-consulting-0041-236007105
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